We have answered the most often asked questions below. If your question isn’t answered please call us and we will do our best to help.
VOIP stands for Voice over Internet Protocol i.e. it means that your phone calls use an internet connection (broadband or leased line) to be routed to their destination.
PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Traditional PBXs usually have their own proprietary phones, such that there would be no way to re-use the phones with different systems. This means that you were locked-in so that changing phone systems became prohibitively expensive (but not any more!).
Some, such as Skype calls, are but if you need to access the public telephone system, there is a charge for this. This charge also applies when someone tries to call you. We offer inclusive packages so that you won’t have worry about additional costs.
This depends on your particular business circumstances – are all your staff in one building or are they geographically spread out? Other factors to be considered include internet connection speed……
We have solutions for both a single office and multiple offices. We can also link on-premises and cloud PBXs if required.